💼 ☕ 🎫
🤝
Unit 1
Theme
First Contact
Introduce yourself. Get replies.
Page
Lesson
Language at work
Working with words / Communication
Outcomes
6
question formation & indirect questions
job roles, industries, small talk
introduce yourself in 90 seconds and ask follow-up questions
10
modals for polite requests (would, could, might)
email register: formal ↔ neutral ↔ friendly
write a subject line and opening that actually gets opened
14
🎯Case study 1Open case study →
Bright Lights Media — onboarding a new international team member
🗓️ ✅ 📎
📋
Unit 2
Theme
Meetings & Decisions
Chair. Decide. Move on.
Page
Lesson
Language at work
Working with words / Communication
Outcomes
16
present tenses for updates & agendas
chairing language, action items
open, chair and close a short update meeting
20
modals of obligation & suggestion
agreeing, disagreeing, hedging
push a group to a clear decision without steamrolling
24
🎯Case study 2Open case study →
Deciding whether to relocate a regional office
📈 🎯 💡
🎤
Unit 3
Theme
Selling & Storytelling
Stories that sell
Page
Lesson
Language at work
Working with words / Communication
Outcomes
26
narrative tenses for case studies
features, benefits, pain points
tell a 2-minute customer success story
30
adverbs and adverbial phrases
value propositions, metrics
deliver a punchy value proposition to a decision-maker
34
🎯Case study 3Open case study →
Repositioning a SaaS product for a new market segment
💹 📉 🧮
📊
Unit 4
Theme
Numbers & Trends
Numbers, in plain English
Page
Lesson
Language at work
Working with words / Communication
Outcomes
36
future perfect & future continuous for forecasts
finance, KPIs, charts
walk a colleague through a forecast slide
40
conditionals for forecasting
collocations with grow, fall, plateau
describe a chart clearly in under 90 seconds
44
🎯Case study 4Open case study →
Rebuilding a Series-C board deck around commit vs stretch
💬 🪞 🌱
🧭
Unit 5
Theme
People & Culture
Feedback, leadership, values
Page
Lesson
Language at work
Working with words / Communication
Outcomes
46
unreal conditionals for workplace scenarios
feedback, leadership, values
give and receive feedback without sounding harsh
50
wish / if only for regrets & hindsight
-ed / -ing adjectives at work
run a short retrospective
54
🎯Case study 5Open case study →
Rebuilding trust after a difficult performance review
🔁 🧠 ⏱️
⚙️
Unit 6
Theme
Processes & Habits
How the work gets done
Page
Lesson
Language at work
Working with words / Communication
Outcomes
56
used to / be used to / get used to
workflows, tools, onboarding
onboard a new hire to your team's way of working
60
gerunds and infinitives
focus, productivity, meetings vs. maker time
negotiate protected focus time
64
🎯Case study 6Open case study →
Reducing meeting overload in a fast-growing team
⚖️ 🎯 🤐
🤝
Unit 7
Theme
Negotiation
Ask. Listen. Close.
Page
Lesson
Language at work
Working with words / Communication
Outcomes
66
past modals: must have, might have, should have
positions, interests, BATNA
diagnose what the other side actually wants
70
verbs of the senses & reporting phrases
concessions, trade-offs, silence
close on clear next steps
74
🎯Case study 7Open case study →
Renegotiating a supplier contract mid-project
🛡️ 🚨 📣
🔐
Unit 8
Theme
Tech & Security
When it breaks — and after
Page
Lesson
Language at work
Working with words / Communication
Outcomes
76
the passive (all forms); have something done
incidents, cybersecurity, post-mortems
run a short blameless post-mortem
80
reporting verbs
PR, social media, crisis comms
draft a 3-sentence public statement about an incident
84
🎯Case study 8Open case study →
Communicating a data breach to customers and press
🕓 🌎 🎧
🌐
Unit 9
Theme
Remote & Global
Async. Global. Human.
Page
Lesson
Language at work
Working with words / Communication
Outcomes
86
clauses of contrast and purpose
async work, time zones, rituals
design an async-first weekly rhythm
90
uncountable and plural nouns
prefixes and suffixes in business jargon
adapt your communication style across cultures
94
🎯Case study 9Open case study →
Launching a product across three time zones simultaneously
🤖 🧠 📚
🚀
Unit 10
Theme
Growth & the Future
AI-augmented. Consulting mindset.
Page
Lesson
Language at work
Working with words / Communication
Outcomes
96
quantifiers: all, every, both, most
automation, augmentation, ethics
brief a team on introducing an AI tool responsibly
100
articles
collocations: word pairs (pros and cons…)
frame advice like a trusted consultant
104
✅Revise and Check 5–10Open case study →
📚
Reading Library
Graded Readers · B2 Business
Intermediate business story books and articles with glossary and comprehension questions.
📄 Printable materials · Business B2
Download the course in PDF
Full course book and every unit as a PDF — ready to print and bring to class.
10 themed units · Apex Business English · Your voice. At work.