Business · Unit 8 · Tech & Security

B8A. When systems fail

B2 · 60–75 min · Business English

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Unit 8 · Quote
“Security is a process, not a product.”
— Bruce Schneier · Which is exactly why incidents are written in the passive.
A security operations centre at night — engineers watching red alerts on a wall of monitors
Lesson goals

By the end you will…

  • Talk about incidents and outages using the passive naturally — not to hide who did what.
  • Run a blameless post-mortem: separate what happened, why, and what we change.
  • Use 'have something done' to describe fixes ordered but not done by you.
Important notes

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🎯 Case study 8

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📝 Homework

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