Business B2 · Lesson 8A
Every word and expression from this lesson — with definitions, synonyms and examples.
collocation: “acknowledge an alert” — these words naturally go together in English.
the changes we'll make, with owners and dates
impartial and focused on the system, rather than apportioning individual culpability
how far the damage spread — which users, which regions, which systems
unauthorised infiltration of data or systems
something that made the incident worse or more likely
attackers systematically trialling leaked passwords against your login
slower or partial — not fully down
code or method that abuses a vulnerability
the automatic switch to a backup system when the primary fails
an action item
second factor to prove it's really you
the person paged first when an alert fires
a period when a service is unavailable
the service is unavailable
the on-call engineer
a vulnerability
fix a vulnerability in software
the meeting and document after an incident, to learn from it
a bad deploy
the underlying reason, not just the last thing that broke
the step-by-step guide for handling a known kind of incident
keep asking 'why' until you reach a process, not a person
minute-by-minute record of what happened
collocation: “trigger a failover” — these words naturally go together in English.
the last thing that set the incident off
a weakness that could be exploited