Business B1 · Unit 3 · Written communication & emails

B1·3A. Emails that actually get answered

B1 · 50–60 min · Business English

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Unit 3 · Quote
"I didn't have time to write you a short letter, so I wrote you a long one."
— Mark Twain · short takes work. Long is lazy.
A professional typing an email on a laptop with a coffee cup and notebook
Lesson goals

By the end you will…

  • Write a clear business email in 5 lines: subject, greeting, one clear ask, one deadline, close.
  • Use 'will' for decisions made at the moment of speaking and 'going to' for plans decided before.
  • Choose the right register (formal vs friendly) for internal, external and first-contact emails.
🎯 Case Study 3📝 Homework (Workbook)
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🎯 Case study 3

Apply this unit's language to Lumen Language School — a big-client opportunity that could break the small business.

Open Case Study →