📝 Workbook · Business · Unit 2

Workbook · 2B — Reaching consensus

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Exercise 1

Exercise 1 — Agree / disagree / hedge

Complete each sentence with ONE phrase from the box.

Word bank — drag or tap, then tap a gap
  1.  drop  your point on cost, quality still worries me.
  2.  drop  pilot with two regions before a full rollout.
  3. It's not my favourite outcome, but  drop  if the team commits.
  4.  drop  on the pricing call — I think we're underselling.
  5.  drop  we're solving the wrong problem here entirely?
  6. That  drop  — let's go with it.
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Exercise 2

Exercise 2 — Modal of obligation / suggestion

Choose the correct modal.

  1. Legally, we ___ inform Legal before Tuesday. (obligation, external)
  2. It's just a thought, but we ___ split the rollout by region. (soft suggestion)
  3. You ___ share these numbers externally — under NDA. (forbidden)
  4. It's optional — you ___ attend Friday's demo. (not necessary)
  5. Given the customer complaints, we probably ___ apologise publicly. (recommendation)
  6. The contract is clear — we ___ ship before 31 December. (strong obligation)
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Exercise 3

Exercise 3 — Which type of fake consensus?

Which type of fake consensus is happening?

  1. The team agrees in the room, then complains loudly in Slack that evening.

  2. Everyone nods; the loudest voice's proposal 'wins' unopposed.

  3. No one disagrees, but no one owns anything either — nothing happens.

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Exercise 4

Exercise 4 — Soften the tone

Rewrite each blunt line more professionally.

  1. You're wrong about the pricing.
  2. Cancel the campaign now.
  3. Do the client call yourself.
  4. Just push the deadline.
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Exercise 5

Exercise 5 — Three ways of disagreeing

Three people give feedback on the same proposal (cutting the free plan). Which one commits, which just objects, which drifts?

🎙️ Three ways of disagreeing — multi-voice

  1. Who OBJECTS and COMMITS at the end?
  2. Who just KEEPS objecting without committing?
  3. Who drifts — no clear yes, no clear no?
Show transcript

Nina (Diego):I really don't like this. Killing the free plan is going to hurt us with startups. I really don't like it. Really.

Davi (Nour):I'm not fully convinced either — I hear you both — but I can live with that, provided we honour existing free users for six months. Non-negotiable for me.

Iris (Sana):I mean… let's see how it goes. We can always revisit if numbers don't work out. Right? Yeah.

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Exercise 6

Exercise 6 — Write the decision note

Write a 60–80 word decision note for a real decision your team made recently. Include: the decision, one condition attached, the owner of the condition, and the deadline.

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Exercise 7

Exercise 7 — Case study reflection: 3-day-office mandate

Reflect on the Meridian Health case.

  1. Write the SINGLE 'What would need to be true…' question you'd bring to the CEO 1:1.
  2. If the CEO refuses to move, what do you commit to publicly on Friday?
  3. Name ONE decision in your own life this month that deserves 'disagree and commit'.
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