A leader speaking to a small team in a boardroom, moody light, restrained gesture.
Business C1 · Unit 3 · Leadership & change management

3B. Speaking softly, deciding hard

C1 · Advanced Business English · hedging & tentative language without loss of authority

Unit 3 · Epigraph
"The mark of a first-rate mind is the ability to hold two opposed ideas at the same time and still retain the ability to function."
— F. Scott Fitzgerald
Objectives

What you'll be able to do

4 min
  • Deploy the C1 register of decisive uncertainty — hedges that price a claim without abandoning it.
  • Distinguish over-claiming and under-claiming as failure modes of leadership speech.
  • Commit publicly to a direction while keeping the confidence interval visible.
  • Recognise your own defaults under pressure and modify one of them.
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