Complete each sentence with ONE phrase from the box.
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Rewrite each sentence, correcting the uncountable / plural-only noun mistake.
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Complete each sentence with the correct prefix or suffix form.
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Decide whether each line is a DIRECT (low-context) or INDIRECT (high-context) way of giving the same message.
'This slide is confusing — cut it.'
'I wonder if there might be a way to make this slide land more clearly for our audience.'
'We can consider that.' (spoken quietly, by a senior colleague, at the end of the meeting)
'That won't work — here's why, and here's what I'd do instead.'
'It would be very interesting to hear other perspectives on this proposal before we move forward.'
'No, we shouldn't ship this. Two blockers: X and Y. Owners?'
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Rewrite each vague cross-cultural rule as a specific, testable norm.
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You'll hear three regional managers debrief the same cross-cultural launch. Decide who should lead the next one.
🎙️ Three regional managers debrief a cross-cultural launch — multi-voice
Bruno (Bram, Amsterdam):The launch worked in Amsterdam. We did what we always do — clear plan, clear feedback. The Tokyo team just wouldn't tell us what they wanted. We gave them a lot of feedbacks and the staff was surprised. The Brazilians were always late. Look, we were the only office giving proper feedback. A deadline is a deadline.
Katya (Sofía, São Paulo):In São Paulo we tend to build relationship first, then negotiate — I know this looks slow to Bram's team. What saved the launch was an operating agreement all three offices signed in month three. One: a written yes is a yes; a verbal yes may be politeness — critical decisions land in the doc. Two: improvement feedback happens in 1:1s, never in group meetings. Three: silence in a thread is not disapproval; give people 24h before reading it as anything. We're using the same agreement for Q3.
Carlos (Haruki, Tokyo):There was misunderstanding at first — but that is normal in cross-cultural work. There is often silence that Bram-san reads as disagreement, when it is actually thinking. In Tokyo we do not interrupt to prove we are engaged; we wait, and then we speak carefully. This is not disagreement. It is respect. I hope next time we can talk about this more.
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Draft a 4-line CROSS-CULTURAL OPERATING AGREEMENT for a real (or invented) team spanning three cultures (max 100 words). Each line must be a testable norm — no 'we respect each other'. Cover: how YES/NO is captured; how FEEDBACK is delivered; how SILENCE is interpreted; how DISAGREEMENT is surfaced. Use at least ONE uncountable noun and ONE prefix/suffix word correctly.
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Currentflow 3.0 launches simultaneously across São Paulo, Berlin and Tokyo. Tokyo asks to delay by 12h. Three culturally-different launch messages exist. Answer:
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