📝 Workbook · Business · Unit 6

Workbook · 6A — How we work here

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Exercise 1

Exercise 1 — Onboarding & workflow lexis

Complete each sentence with ONE phrase from the box.

Word bank — drag or tap, then tap a gap
  1. Every new engineer is paired with a  drop  for their first two weeks — someone senior they can ask anything.
  2. The fastest way to learn how sales actually pitches is to  drop  two calls with our best rep.
  3. We  drop  the Q4 project on Monday — I need three people in the room.
  4. Can you  drop  Priya  drop  on this thread? She'll have context.
  5. Weekly-report-on-Friday is our  drop  — nobody's questioned it in three years.
  6. Don't quote the CEO in the meeting —  drop  first, it's a tense day.
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Exercise 2

Exercise 2 — used to / be used to / get used to

Put the verb in the right form. Match the meaning in brackets.

  1. (Past habit, stopped) I ___ (check) Slack at 6am, but I stopped after the burnout.
  2. (Adapted now) After six months here, I ___ ___ ___ (work) in an open-plan office.
  3. (In the process) She's only been here three weeks, so she's ___ ___ ___ ___ (adjust) to how fast we ship.
  4. (Past habit, question) ___ you ___ ___ (work) in-office five days a week before the pandemic?
  5. (Future — reassuring a new hire) Don't worry — you ___ ___ ___ ___ (get) our Monday stand-up format in a week or two.
  6. (Adapted now, negative) I ___ ___ ___ ___ (be) interrupted every 20 minutes — I have to defend the mornings.
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Exercise 3

Exercise 3 — Onboarding hits or misses?

Classify each onboarding move: HIT (a great onboarding decision), MISS (a bad one) or NEUTRAL (depends).

  1. Manager sat next to the new hire for the first three mornings.

  2. Manager sent a 40-page welcome PDF on Day 1 and asked 'any questions?' on Day 5.

  3. Manager introduced the new hire to 8 named colleagues in 48 hours.

  4. Manager gave the new hire a real deliverable on Day 3, with no safety net.

  5. Manager said 'you'll pick it up as you go' and disappeared into meetings for two weeks.

  6. Manager blocked a daily 30-minute 'stupid questions welcome' slot for the whole first week.

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Exercise 4

Exercise 4 — Name the unwritten rule

Rewrite each vague onboarding sentence into an EXPLICIT unwritten rule a new hire can act on Monday morning.

  1. 'People here are pretty flexible about hours.'
  2. 'The CFO is a bit particular about decks.'
  3. 'We're pretty async.'
  4. 'Meetings are optional here.'
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Exercise 5

Exercise 5 — Three managers, one new hire's first week

You'll hear three team leads describe how they onboarded Lena in her first week. Decide who transferred both the written AND unwritten rules — and who didn't.

🎙️ Three managers, one new hire's first week — multi-voice

  1. Which manager ran the onboarding that actually worked?
  2. Which manager sent the wiki and vanished?
  3. Which manager was warm but overloaded her on Day 2 with no scaffolding?
Show transcript

Julia (Tomas):I sent her the wiki on Monday — it's really comprehensive, forty pages — and I told her to ping me with any questions. I've had back-to-back meetings all week. She seems bright, she'll pick it up as she goes.

Leo (Priya):I blocked my calendar the first two mornings and sat with her side-by-side. I introduced her personally to eight people in 48 hours — not the whole company, the specific eight she'll work with in Q1. For each one I named the role and the unwritten thing — 'Marc reads decks Sunday night, get yours in by Friday'. On Wednesday I gave her a one-page teardown for Monday's leadership meeting, and I told her: 'if it's not right, that's on me for the brief, not on you'.

Isabel (Kenji):I threw her in the deep end — Day 2 she was in front of a live client. She's smart, she figured it out. No buddy, no runbook, just wanted her to feel trusted from day one. She shipped something small by Friday, which is great.

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Exercise 6

Exercise 6 — Write your Week-1 ramp plan

Imagine a new hire joins your team on Monday. Write the 4-sentence ramp plan (max 80 words). Sentence 1: who they sit next to. Sentence 2: three named people they meet in 48 hours. Sentence 3: ONE small deliverable they own by Friday. Sentence 4: ONE unwritten rule you'll name out loud on Day 1.

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