📝 Workbook · Business B1 · Unit 6

Speaking up when it matters — Workbook

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Exercise 1

1. Vocabulary gap-fill

Complete each sentence with ONE word from the box.

Word bank — drag or tap, then tap a gap
  1. Can you  drop  what you mean by 'soon'?
  2. Sorry to  drop  — quick question on that number.
  3. Can I raise one  drop  before we close?
  4. Just to put my one concern on the  drop …
  5. Let me  drop  that to check I understood: you want the deck by Wednesday, not Thursday.
  6. I want to  drop  on the timeline — it's tighter than it looks.
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Exercise 2

2. should / ought to / had better / don't have to

Choose the best modal for the meaning.

  1. (general advice) You ___ read the minutes even when you attended.
  2. (optional) You ___ join the Friday drinks — it's genuinely optional.
  3. (real consequence if you don't) You ___ tell your boss BEFORE she sees the client email.
  4. (formal advice to a peer) You ___ copy Legal on that reply.
  5. (reassurance) You ___ apologise — it wasn't your mistake.
  6. (warning) We ___ leave now or we'll miss the whole first session.
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Exercise 3

3. Polite or blunt?

For each pair, choose the version that will land better in a professional meeting.

  1. Disagreeing:

  2. Clarifying:

  3. Interrupting:

  4. Raising a concern:

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Exercise 4

4. Find and fix the mistake

Each sentence has ONE mistake.

  1. You had better to tell her before Monday.
  2. You don't have not to speak.
  3. You ought send the summary today.
  4. Maybe you should to raise it in the meeting.
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Exercise 5

5. Listening — three colleagues after a rushed decision

Three colleagues talk about the same meeting where a proposal was pushed through without proper discussion. Decide who handled it well — and who didn't.

  1. Which colleague RAISED the concern in the meeting?
  2. Which one PUT IT ON THE RECORD in writing within 24 hours?
  3. Which one REGRETS staying silent?
Show transcript

Julia:Honestly, I sat there. I disagreed, but I said nothing and I wrote nothing. Now it just looks like I agreed. That's on me.

Franco:I asked one question. 'Can I raise one concern before we close? What happens to the two clients who asked for monthly?' It didn't derail anything — but my name was on the concern.

Laura:I don't process fast enough live. I sent one paragraph within 24 hours: one risk, one mitigation, 'happy to be wrong — just wanted this on the record'. Three weeks later, one of the two clients left. That email mattered.

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Exercise 6

6. Writing — your own mailbox reply

Choose ONE letter from the class mailbox (lead-in) that you did NOT answer in class. Write a 3-sentence reply. Use AT LEAST two modals from this lesson (should, ought to, had better, don't have to, mustn't). Max 60 words.

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Exercise 7

7. Case study reflection

Look ahead to Case Study 6. Answer briefly.

  1. In your team, who is most likely to stay silent when they disagree — and why?
  2. What ONE rule would you introduce next Monday to make speaking up easier?
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