
Complete each sentence with ONE word or phrase from the box. Two items are extra.
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Rewrite each sentence in a more diplomatic, professional register.
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Choose the more professional option.
You want to interrupt politely.
You want to paraphrase before disagreeing.
You want to close with clear ownership.
You want to disagree with your boss diplomatically.
You want to postpone a topic.
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Each sentence has ONE mistake. Rewrite it correctly.
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Nadia (chair), Tomas and Priya decide how to spend the remaining budget. Listen (or read the transcript) and answer.
Nadia (Chair):Right, twenty minutes, one decision: the leftover budget — offsite or training? Tomas, your view first.
Tomas:Training can wait. Half of this team has never met face to face. Honestly, that costs us every single week.
Priya:Sorry, but that's not really—
Nadia (Chair):Priya, let Tomas finish and then I'll come to you.
Tomas:That's all, really. One day together and the emails get easier.
Priya:Thank you. My point is simple: two of my people can't run a client call in English. That's not a nice-to-have, that's revenue.
Nadia (Chair):So, to check I've understood: Tomas, you're worried about a team that doesn't know each other; Priya, you're worried about people who can't do part of their job. Fair?
Tomas:Fair.
Priya:Yes, exactly.
Nadia (Chair):I don't think this is either-or. What about a one-day local offsite in June — no hotel, no flights — and then eight training sessions from July?
Priya:That would work for me if the sessions really start in July.
Tomas:And I can organise the offsite day. Local is fine.
Nadia (Chair):Perfect. Tomas owns the June day, Priya owns the training plan. Both send me the costs by Friday and I'll send the summary tonight.
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Write the follow-up email for the meeting above. Include: a one-sentence recap of the decision, action items with owners and deadlines, an invitation to flag anything missing, and a next check-in date. Use at least ONE paraphrase structure ('To confirm…') and ONE polite reminder ('Could you send…').
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Re-read the classbook article 'Chairing is a skill, not a title'. Then answer in 100–130 words.
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