
Complete each sentence with ONE word or phrase from the box. Two items are extra.
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Rewrite each direct sentence in a polite, professional way.
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Choose the more professional / natural option.
You want to warn a visitor about a closed metro line.
You want to offer to book a restaurant.
You want to soften advice about taxis.
You want to check a preference before deciding.
You want to give a friendly warning about an area.
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Each sentence has ONE mistake. Rewrite it correctly.
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Nadia (visitor) has just arrived at the office in Lisbon. Tiago (local colleague) gives his a short practical briefing. Listen (or read the transcript) and answer.
Tiago (Local):OK Nadia, welcome. Just a quick heads-up before your first meeting — a few practical things.
Nadia (Visitor):Please, this is exactly what I need.
Tiago (Local):For getting around, tram 28 is lovely during the day, but you might want to avoid it at rush hour — it's completely packed with tourists then. Walking is often faster.
Nadia (Visitor):And in the evening?
Tiago (Local):After 8pm, just use the Bolt app — same as Uber, very cheap here, and you get a receipt for expenses. Would you like me to help you install it?
Nadia (Visitor):I already have it, thanks. Anything I should watch out for?
Tiago (Local):One thing — the street behind the office is steep and slippery when it rains. If the weather turns bad, take the main avenue instead. Five minutes longer, much safer.
Nadia (Visitor):Good to know. And for the team dinner on Thursday?
Tiago (Local):Shall I book a table at a small local place near the office? Nothing fancy, but excellent — very Lisbon.
Nadia (Visitor):Please do. Six people. Thanks, Tiago — this is exactly the kind of briefing I was hoping for.
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A colleague from another office is visiting your city for three days. Write a short welcome message that (a) greets them warmly, (b) gives ONE practical transport tip, (c) makes ONE polite offer, and (d) proposes ONE concrete meeting time. Use at least three different polite modals from the unit.
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Re-read the classbook article 'Small talk, big shortcuts'. Then answer in 100–130 words.
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