Planning a business trip that actually works — Workbook
1. Vocabulary in context
Complete each sentence with ONE word or phrase from the box. Two items are extra.
- Could you send me the full drop for next week's Berlin trip by Friday?
- We booked a two-hour drop in Frankfurt to be safe with the connection.
- Please submit your drop within five working days of the trip.
- The company pays a drop of 45 euros a day for meals and small costs.
- This hotel has a drop with our company — around 15% off.
- The client moved the meeting to Tuesday, so I'll have to drop my flights.
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2. Future forms · present continuous, going to, will
Rewrite each direct sentence in a professional way, using the future form suggested in brackets.
- I want change my flight. (going to)
- Tomorrow I have meeting with client at 9. (present continuous)
- Maybe I book the hotel later, I decide now. (will)
- We plan to visit the Munich office next month, but no date yet. (going to)
- Traffic on Friday afternoon: probably heavy. (will)
- The client meets us at reception at 9 — confirmed. (present continuous)
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3. Which sentence is more natural in a business travel email?
Choose the more professional / natural option.
You want to propose a change to a booked itinerary.
You want to confirm you'll take care of a small task.
You want to soften a warning about extra cost.
You want to check a detail politely before confirming.
You want to make a soft prediction about a meeting.
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4. Find and fix the mistake
Each sentence has ONE mistake. Rewrite it correctly.
- I will to book the hotel this afternoon.
- My flight leave at 6:40 tomorrow, I have already the boarding pass.
- We are going visit the Frankfurt office next month.
- What time your flight arrives?
- Don't worry — I call a taxi right now.
- The client will to meet us at reception.
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5. Listening — a last-minute change to a flight
Bruno calls his travel manager, Rita, the day before a trip to ask for a change. Listen (or read the transcript) and answer.
- What TWO changes does Bruno need to make?
- How much will the change cost the company?
- What does Rita ask Bruno to do after the call?
- By when will Rita send the updated itinerary?
Show transcript
Bruno (Traveller):Rita, sorry to call late. Something's come up — I need to fly Sunday evening instead of Monday morning. The client wants an early breakfast.
Rita (Travel Manager):OK, no problem. So Sunday evening flight, and one extra night at the same hotel, correct?
Bruno (Traveller):Exactly. Any idea what it'll cost?
Rita (Travel Manager):Let me check. The flight change is around 60 euros — same airline, similar time. And the extra hotel night at our corporate rate is another 60. So about 120 euros total. Are you approving that?
Bruno (Traveller):Yes, approved. It's cheaper than missing the breakfast.
Rita (Travel Manager):Perfect. Could you drop me a quick email confirming the new arrival time and your OK on the 120? Then I'll send the updated itinerary within the hour, by end of day at the latest.
Bruno (Traveller):Will do — you'll have it in five minutes. Thanks for sorting this so fast, Rita.
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6. Writing — propose changes to a trip plan (90–110 words)
A colleague has sent you the draft itinerary for a joint client trip. Write a short professional reply that (a) confirms one part of the plan, (b) proposes ONE concrete change with a reason, and (c) suggests a next step. Use at least one example of each future form (present continuous · going to · will).
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7. Reading & discursive reflection
Re-read the classbook article 'Why business trips fall apart'. Then answer in 100–130 words.
- The article claims that most trip problems come from small logistical mistakes — not from the flight itself. Do you agree? Justify with a concrete example.
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