📝 Workbook · Business A2 · Unit 2

What we make — Workbook

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Exercise 1

1. Vocabulary gap-fill

Complete each sentence with ONE word or phrase from the box. Not all items are used.

Word bank — drag or tap, then tap a gap
  1. Our main  drop  produces 25,000 pairs a year for markets across Europe.
  2. The Lisbon  drop  opened last year — only six people, but it covers the entire southern region.
  3. All finished stock is stored in a  drop  near the airport before shipping.
  4. Clients fly in to visit the  drop  every season to preview the new models.
  5. Our leather  drop  is a small workshop two hours away — we've worked together for eleven years.
  6. Every pair is  drop , which is why we can't produce more than 25,000 a year.
  7. We keep the design work  drop  so we can iterate quickly without emails.
  8. We  drop  the packaging to a specialist — it's cheaper and honestly better than ours.
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Exercise 2

2. Present simple — form

Write the correct form of the verb in brackets.

  1. Solari ___ (produce) around 25,000 pairs a year.
  2. We ___ (not / open) on Sundays, and we ___ (not / plan) to change that.
  3. ___ they (sell) in Spain, or only in Portugal?
  4. Every pair ___ (cost) around 90 euros to produce.
  5. I ___ (not / know) the exact figure — I'll check with finance.
  6. Where ___ (be) your factory located, and how many people ___ (work) there?
  7. The founder ___ (walk) the floor every morning before her first coffee.
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Exercise 3

3. Positive, negative or question?

Choose the correct type of sentence, and pick the correct plural.

  1. 'We're a team of eight, spread across two cities.' is a ___ sentence.

  2. 'Do you actually ship to smaller retailers, or only chains?' is a ___ sentence.

  3. 'They don't compete on volume — they compete on longevity.' is a ___ sentence.

  4. The plural of 'box' is ___.

  5. The plural of 'child' is ___.

  6. The plural of 'factory' is ___.

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Exercise 4

4. Find and fix the mistake

Each sentence has ONE mistake. Rewrite it correctly.

  1. She work in the Porto office and manage the north region.
  2. We doesn't open on Sundays or public holidays.
  3. Do she speak English with the international clients?
  4. How many peoples are in your operations team?
  5. The factory produce 25,000 pair a year.
  6. Why you don't sell in the USA?
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Exercise 5

5. Listening · Voice message from a supplier

A supplier sends a two-minute voice message about a small delay. Listen (or read the transcript) and answer.

  1. What is the supplier's main message?
  2. How does the supplier frame the delay — as a crisis, a routine issue, or somewhere in between?
  3. What does the supplier propose to keep the relationship healthy?
Show transcript

Tania (supplier):Hey — quick voice note about the leather order for the autumn line. Nothing dramatic, but the tannery is running about a week behind, so our delivery to you slips from the 18th to roughly the 25th. I'd rather you hear it from me now than in ten days. The good news: your launch date is still safe — you've got enough buffer. If you're free Tuesday morning, let's do a fifteen-minute call and I'll walk you through the revised timeline. Thanks — and sorry for the noise.

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Exercise 6

6. Writing · 60–80 word company description (discursive)

Write 60–80 words about YOUR company for a new supplier's onboarding form. Include: what you make, size, one specific number, one differentiator, and one honest line about a current challenge. Use present simple.

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Exercise 7

7. Reflection · Your company's real identity (discursive)

Answer in 3–4 full sentences each. There's no single correct answer.

  1. What's ONE thing your company officially says about itself that doesn't quite match the day-to-day reality?
  2. If you had to defend your company's size to an investor who wanted you 'to scale', what would you say?
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