Business B1 · Lesson 1B
Every word and expression from this lesson — with definitions, synonyms and examples.
one-line way to describe a packed day
turns the question back to the other person
future plan (going to)
says the situation can't continue
answer softly, admits the truth
all at the same time
one right after another (usually meetings)
two hours in the morning
quiet, not busy
read and reply to new messages
contact someone again after a first message
collocation: “handle a grievance” — these words naturally go together in English.
address a client who is dissatisfied
collocation: “hit a deadline” — these words naturally go together in English.
a video call
start / finish using a system or account
day when you are not working
not officially working, but ready to help if needed
put something in a box/bag to send
very busy day, back-to-back
the busiest time of the day
day with little work / few customers
suggest something you think is good
collocation: “reply to an email” — these words naturally go together in English.
be the owner or manager of a business
make the system produce a document with data
collocation: “take a break” — these words naturally go together in English.
stop working for a short time